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Shipping

Shipping: 

Orders under $50: Australia Post Express $9.95 (1-2 business days based on location). 

Orders $50 and over: Australia Post Express FREE (1-2 business days based on location).  

Please note: our personalised pieces are custom made and require approx. 10-15 business days production time. Shipping times are based on shipping only and do not factor in production time.

Will I receive confirmation and shipping emails?

Once your order has been placed you will receive a confirmation email. You will also receive an email once your order has been shipped, this email will contain your tracking link.  If you’re unable to locate your confirmation or shipping emails, please check your junk folder first and then contact us at hello@pascaleandemile.com

Please note: These are estimated times, some delays may occur as a result of on-going COVID-19 disruptions.

A note from Australia Post:

Express Post remains our fastest postal service, but our next-business-day guarantee is currently suspended. 

This change is necessary due to: 

  • COVID-19 health and safety regulations applying to workplaces 
  • fewer passenger flights (which we usually rely upon to carry many of our parcels) 
  • ongoing COVID-19 disruptions 

Confirmation & Shipping Emails:

Once your order has been placed you will receive a confirmation email. You will also receive an email once your order has been shipped, this email will contain your tracking link. If you’re unable to locate your confirmation or shipping emails, please check your junk folder first and then contact us at hello@pascaleandemile.com 

We currently don't ship outside of Australia.

 

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