Amelia Signature Personalised Necklace
Regular price $49.95
4 payments of
$12.48.
PREVIEW YOUR PERSONALISATION BELOW:
Production Estimate: Please allow 10-15* business days for custom items to be created.
Plating: 18k Gold Plated, Silver Plated, Rose Gold Plated
Material: Stainless Steel
Chain lengths: 40cm, 45cm, 50cm & 60cm
Symbols: In addition to text, the following symbols can be included @ # $ % & 🖤
*Unfortunately, due to ongoing supply chain issues, we have had to increase our production window to 10-15 business days. This is to accommodate shortages in availability of materials used to created our personalised items. We are doing our best to create your orders as quickly as possible. Please note, express shipping is not included in our production estimate and will require an additional 1-2 business based on your location.
Shipping
Shipping:
Orders under $50: Australia Post Express $9.95 (1-4* business days based on location).
Orders $50 and over: Australia Post Express FREE (1-4* business days based on location).
*These are estimated times, some delays may occur as a result of on-going COVID-19 disruptions.
Please note: our personalised pieces are custom made and require approx. 10-15 business days production time. Shipping times are based on shipping only and do not factor in production time.
A note from Australia Post:
Express Post remains our fastest postal service, but our next-business-day guarantee is currently suspended.
This change is necessary due to:
- COVID-19 health and safety regulations applying to workplaces
- fewer passenger flights (which we usually rely upon to carry many of our parcels)
- ongoing COVID-19 disruptions
Confirmation & Shipping Emails:
Once your order has been placed you will receive a confirmation email. You will also receive an email once your order has been shipped, this email will contain your tracking link. If you’re unable to locate your confirmation or shipping emails, please check your junk folder first and then contact us at hello@pascaleandemile.com
We currently don't ship outside of Australia.
Returns
Can I return my personalised items?
Unfortunately, due to the nature of personalisation, we cannot accept returns.
What if my item arrives damaged?
If you are unhappy with your delivery or an item/s arrive damaged, please contact us as soon as possible. Please note that we can only offer a full refund under exceptional circumstances, any damaged items will be replaced at our expense.
FAQs
How do I care for my new jewellery?
Our necklaces are made from plated stainless steel and are designed to be sturdy and resistant to tarnishing and fading.
Wear: Avoid prolonged or frequent contact with chorine, salt and hard water, perfume, lotion and other chemicals.
Clean: Clean your jewellery with a chemical free polishing cloth.
Storage: Store your jewellery in a cool, dry place.
How can I see the progress of my order?
You can keep an eye on your orders progress via our tracking page here.
How long will my personalised pieces take to create?
Please allow approximately 10-15* business days for custom creation of your personalised item/s. Your order will be shipped via Australia Post as soon as its ready.
Please note: shipping time is not included in our production estimate and will require an additional 1-4 business days based on your location.
*Unfortunately, due to ongoing supply chain issues, we have had to increase our production window to 15 business days. This is to accommodate shortages in availability of materials used to created our personalised items. We are doing our best to create your orders as quickly as possible.
Will I receive confirmation and shipping emails?
Once your order has been placed you will receive a confirmation email. You will also receive an email once your order has been shipped, this email will contain your tracking link. If you’re unable to locate your confirmation or shipping emails, please check your junk folder first and then contact us at hello@pascaleandemile.com
I've made a mistake with my order, what should I do?
If you make an error with your order details or address, contact us at hello@pascaleandemile.com as soon as possible and we can assist.
Can I return my personalised items?
Unfortunately, due to the nature of personalisation, we cannot accept returns.
What if my item arrives damaged?
If you are unhappy with your delivery or an item/s arrives damaged, please contact us as soon as possible and include photos for reference. We review these request on a case by case basis and take attempts at fraud extremely seriously. Please not that we can only offer a full refund under exceptional circumstances, any damaged items will be replaced at our expense.
Where do I apply my discount code?
Your discount code can be applied on the payment page once you've entered your contact details and selected your shipping method.
Do you offer AfterPay?
Yes, we offer AfterPay on our website.
Do you offer PayPal?
Yes, we offer PayPal on our website.
How do I know if I've placed a 'Pre-Order'?
Please take notice when placing your orders, if it is stated as a “Pre-Order” this means the item is currently not in stock. This will only happen on rare occasions and we will notify you to confirm when you have placed a pre-order. Shipping time for pre orders may take slightly longer than usual, however this means you are first in line and will receive your order as soon as possible.
Didn't find what you were looking for? Send your Qs to hello@pascaleandemile.com
