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Jordan Personalised Necklace

Product image 1Jordan Personalised Necklace
Product image 2Jordan Personalised Necklace
Product image 3Jordan Personalised Necklace

Regular price $49.95

  
   Afterpay 4 payments of $12.48.

BFF BUNDLE DISCOUNT: Purchase any two personalised items and receive a 35% bundle discount! Add 2 (or more) personalised items to cart in any combination and the discount will automatically be applied.

Production Estimate: Please allow 15* business days for custom items to be created.

Chain: Cuban Chain
Material: 
Stainless Steel
Plating: 18k Gold Plated, Silver Plated, Rose Gold Plated
Length: 40cm, 45cm, 50cm or 60cm

Symbols: In addition to text, the following symbols can be included @ # $ % & 🖤

*Unfortunately, due to ongoing supply chain issues, we have had to increase our production window to 15 business days. This is to accommodate shortages in availability of materials used to created our personalised items. We are doing our best to create your orders as quickly as possible. Please note, express shipping is not included in our production estimate and will require an additional 1-2 business based on your location.

Shipping

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Shipping: 

Orders under $50: Australia Post Express $9.95 (1-2 business days based on location). 

Orders $50 and over: Australia Post Express FREE (1-2 business days based on location).  

Please note: our personalised pieces are custom made and require approx. 10-15 business days production time. Shipping times are based on shipping only and do not factor in production time.

Will I receive confirmation and shipping emails?

Once your order has been placed you will receive a confirmation email. You will also receive an email once your order has been shipped, this email will contain your tracking link.  If you’re unable to locate your confirmation or shipping emails, please check your junk folder first and then contact us at hello@pascaleandemile.com

Please note: These are estimated times, some delays may occur as a result of on-going COVID-19 disruptions.

A note from Australia Post:

Express Post remains our fastest postal service, but our next-business-day guarantee is currently suspended. 

This change is necessary due to: 

  • COVID-19 health and safety regulations applying to workplaces 
  • fewer passenger flights (which we usually rely upon to carry many of our parcels) 
  • ongoing COVID-19 disruptions 

Confirmation & Shipping Emails:

Once your order has been placed you will receive a confirmation email. You will also receive an email once your order has been shipped, this email will contain your tracking link. If you’re unable to locate your confirmation or shipping emails, please check your junk folder first and then contact us at hello@pascaleandemile.com 

We currently don't ship outside of Australia.

 

Returns

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Can I return my personalised items?

Unfortunately, due to the nature of personalisation, we cannot accept returns.

What if my item arrives damaged?

If you are unhappy with your delivery or an item/s arrive damaged, please contact us as soon as possible. Please note that we can only offer a full refund under exceptional circumstances, any damaged items will be replaced at our expense.  

 

FAQs

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How long will my personalised pieces take to create?

Please allow approximately 15* business days for custom creation of your personalised item/s. Your order will be shipped via Australia Post as soon as its ready. 

Please note: shipping time is not included in our production estimate and will require an additional 1-2 business based on your location.

*Unfortunately, due to ongoing supply chain issues, we have had to increase our production window to 15 business days. This is to accommodate shortages in availability of materials used to created our personalised items. We are doing our best to create your orders as quickly as possible.

Will I receive confirmation and shipping emails?

Once your order has been placed you will receive a confirmation email. You will also receive an email once your order has been shipped, this email will contain your tracking link.  If you’re unable to locate your confirmation or shipping emails, please check your junk folder first and then contact us at hello@pascaleandemile.com

I've made a mistake with my order, what should I do?

If you make an error with your order details or address, contact us at hello@pascaleandemile.com and we can update as needed. 

Can I return my personalised items?

Unfortunately, due to the nature of personalisation, we cannot accept returns.

What if my item arrives damaged?

If you are unhappy with your delivery or an item/s arrives damaged, please contact us as soon as possible and include photos for reference. We review these request on a case by case basis and take attempts at fraud extremely seriously. Please not that we can only offer a full refund under exceptional circumstances, any damaged items will be replaced at our expense.  

How do I care for my new jewellery?

Wear: Keep your pieces away from water, contact with perfume, lotion and other chemicals.
Clean: Clean your jewellery with a chemical free polishing cloth.
Storage: Store your jewellery in a cool, dry place. 

Where do I apply my discount code?

Your discount code can be applied on the payment page once you've entered your contact details and selected your shipping method. 

Do you offer AfterPay?

Yes, we offer AfterPay on our website.

Do you offer PayPal?

Yes, we offer PayPal on our website. 

How do I know if I've placed a 'Pre-Order'?

Please take notice when placing your orders, if it is stated as a “Pre-Order” this means the item is currently not in stock. This will only happen on rare occasions and we will notify you to confirm when you have placed a pre-order. Shipping time for pre orders may take slightly longer than usual, however this means you are first in line and will receive your order as soon as possible.

Didn't find what you were looking for? Send your Qs to hello@pascaleandemile.com

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